ReZpro

Privacy Policy

Last updated: September 15, 2026

1. Introduction

ReZpro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, and password
  • Service Information: Property addresses, photos of repair areas, descriptions of work needed
  • Payment Information: Payment card details and billing address (processed securely by our payment provider)
  • Communications: Messages sent through our platform

We also automatically collect certain information when you use our services:

  • Device information and browser type
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Generate AI-powered cost estimates for repairs
  • Monitor and analyze usage trends and preferences
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, including our scheduling/CRM provider (Jobber) and our cloud hosting and file-storage providers
  • Analytics & Advertising: With Google, through Google Tag Manager, Google Analytics, and Google Ads conversion tracking, to measure site usage and advertising performance
  • Maps & Address Lookup: With Google Maps Platform (the Places API), which powers the address autocomplete on our request forms; the partial address you type is sent to Google to return suggestions
  • Business Transfers: In connection with a merger, sale, or acquisition
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise these rights, please contact us using the information below.

7. Cookies & Analytics

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

We use Google Tag Manager to load analytics and advertising tags, including Google Analytics and Google Ads conversion tracking. These tools collect usage data (such as pages viewed, referring source, and form interactions) to help us understand traffic and measure the performance of our advertising. You can learn more at Google's Privacy Policy and opt out of Google Analytics using Google's browser add-on.

8. Address Autocomplete (Google Places API)

Our request forms use the Google Maps Platform Places API to suggest addresses as you type. When you use the address field, the characters you enter are transmitted to Google to return matching suggestions. This use is subject to Google's Privacy Policy and the Google Maps Platform Terms of Service. We use the returned address only to schedule and perform your requested service.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@rezprohome.com

Address: Tulsa, Oklahoma, USA

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