Privacy Policy
Last updated: December 31, 2024
1. Introduction
ReZpro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password
- Service Information: Property addresses, photos of repair areas, descriptions of work needed
- Payment Information: Payment card details and billing address (processed securely by our payment provider)
- Communications: Messages sent through our platform
We also automatically collect certain information when you use our services:
- Device information and browser type
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Generate AI-powered cost estimates for repairs
- Monitor and analyze usage trends and preferences
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us permission to share
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise these rights, please contact us using the information below.
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@rezprohome.com
Address: Tulsa, Oklahoma, USA